Industry Trends

Updated: Apr 22

As the junkshon team prepares for AWS Summit in London, we have taken some time to explore the critical trends and challenges we are seeing across the industry.

Current Challenges

The post-pandemic workplace continues to shift and requires new collaboration solutions between remote and office workers. The adoption of hybrid working will bring new challenges to ensure in-person and remote workers collaborating have the same experience.

I.T. must improve its maturity in key capabilities to maintain relevance in the new digital organisation.

The term 'Digital Transformation' is overused. Organisations need to do business transformation by looking at customer engagement models, business processes, and customer engagement models.

Customer expectations have shifted and spending habits have changed from in-person activities to a completely online lifestyle.



  • Data Fabric

  • Today's data fabrics need to go beyond just being an integration layer joining systems together. Data fabrics in 2022 need to make data available to any user via decoupled interfaces and provide data-based APIs for standard services, including analytics prediction generation.

  • Privacy Enhanced Computation

  • With everyday life becoming more and more online, securing personal data during processing is increasingly critical. It is no longer ok to secure personal data in transit or at rest. It is crucial to ensure its security during computation; cloud providers and chip manufacturers continue to develop secure cloud enclaves and chip fabrications to improve security.

  • Cloud Native Platforms

  • Cloud-native platforms improve the traditional approach of lifting and shifting workloads to the cloud. It allows developers to build new services using pre-built elastic, resilient services within inbuilt telemetry and continuous delivery pipelines.

  • Composable / Low Code App Platforms

  • Composable development allows you to build applications faster using business-centric application components. These components can be plugged into your application removing the need to create standard services such as payment, authentication or outbound email. This allows the development teams to work on actual business logic.

  • In addition, low-code development platforms make it easier to build applications without any coding knowledge; these platforms are no longer just for MVP but can be used to support enterprise-scale business applications and services.

  • Hyper Automation

  • Hyper automation is a business-driven approach to rapidly identifying and automating as many business and I.T. processes as possible. Hyper automation enables scalability, remote operation and business model disruption.

  • New platforms and low code solutions now allow you to quickly develop automation solutions and integrate them into your existing applications. At junkshon, we have done just that, implementing virtual agent automation into our platform to help manage support requests and provide interactive knowledge base services.

Non Technical

  • Organisational Refactoring

  • Organisations can accumulate organisational debt when adopting new ways of working. Organisational debt is what is acquired when adopting new processes or behaviours without retiring the old ones.

  • In most cases, this debt is not managed correctly. This leads to confusion within the organisation and, in the worst-case scenario, leads to a castle mentality where people continue to follow the old process models and org structures.

  • Refactoring an organisation is seldom performed but is no less critical than refactoring an application's codebase.

  • In most cases, customers undertake a technical change but never consider the organisation leading to benefits erosion. This is becoming more visible as more companies adopt cloud services.

  • An approach to refactoring an organisation can be distilled down into a set of core design principles.

  • Keep changes small will help with the cost of change and the confusion and change management.

  • Business change is the best time to refactor an organisation, ensuring that the business is bought into the change. Fighting against the tide of a business unit is the worst possible approach.

  • Transparency, being open and honest about what will change and being clear about what everybody's part is in the refactoring process.

  • Business Retrospectives

  • Most companies have found themselves in a situation where they've let a deadline lapse or a return on investment that didn't quite meet expectations. The difference between great companies and good companies is the ability to learn from those events and avoid repeating the same mistakes.

  • Performing a business retrospective is a good way to learn such lessons without the need for heavyweight consultancy or old school programme management lessons learned registers.

  • At the heart of the retrospective is a conversation about what went well, what did not go so well and where things failed. Performing retros is commonplace in the delivery of software. However, we believe there is still more work to do with business change teams. We see organisations taking this approach making a massive difference to a team's performance. At junkshon, we perform retrospectives across our entire business, from our services to software engineering and beyond.

  • Cloud Spend

  • We have placed cloud spend under the non-technical category, whilst this is very much driven by technology getting the utility nature of this spend under control requires more than just tooling. it requires financial controls processes. FinOps is very much the answer of the day but we believe another layer of spend management will be required to go beyond basic cloud cost control to actual investment decisions to make a balanced portfolio of cloud, on-premise and hybrid cloud viable for any customer.

  • We see this as a market segment yet to fully mature so watch this space.

We are looking forward to AWS Summit this year in London and are keen to explore how cloud technology can help us and our customers adopt some of these new trends in the industry.

Some of the key sessions areas that we intend to explore are :

  • Cloud Operations

  • Modern Applications

  • Well Architected

  • Migrations


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